Intelligent Agents

Moving beyond traditional RPA to embrace the next generation of business process automation with AI-powered intelligent agents.

The Evolution of Business Process Automation

At Tunabear, we've moved beyond traditional Robotic Process Automation (RPA) to embrace Intelligent Agents—the next generation of business process automation that combines the efficiency of RPA with the cognitive capabilities of artificial intelligence.

Our Intelligent Agents can understand context, learn from experience, make decisions based on complex criteria, and adapt to changing conditions. This advanced approach to automation enables organizations to automate more complex processes, handle exceptions more effectively, and achieve greater operational efficiency and business value.

Intelligent Agents

Intelligent Agents vs. Traditional RPA

Capability
Traditional RPA
Intelligent Agents
Decision Making
Rule-based, predetermined paths
AI-powered, can handle ambiguity and make complex decisions
Learning Capability
Static, requires manual updates
Dynamic, learns and improves from experience
Data Handling
Structured data only
Structured and unstructured data (text, images, etc.)
Exception Handling
Limited, often requires human intervention
Advanced, can resolve many exceptions autonomously
Process Complexity
Best for simple, repetitive tasks
Can handle complex, variable processes
Integration
Often requires specific connectors
More flexible integration capabilities

Key Benefits of Intelligent Agents

Enhanced Adaptability

Intelligent Agents can adapt to changing conditions, interface updates, and process variations without requiring constant reprogramming.

Cognitive Capabilities

Leverage AI technologies like natural language processing, computer vision, and machine learning to understand and process complex information.

Improved Scalability

Scale automation more effectively across your organization with agents that can handle a wider range of processes and scenarios.

Greater Efficiency

Achieve higher straight-through processing rates with fewer exceptions requiring human intervention, leading to faster process completion.

Centralized Management

Manage your intelligent automation ecosystem through a unified platform, providing better visibility and control.

Enhanced Analytics

Gain deeper insights into your processes with advanced analytics capabilities that help identify optimization opportunities.

Intelligent Agent Use Cases

Intelligent Document Processing

Extract, classify, and process information from various document types, including invoices, contracts, and forms, with high accuracy even for unstructured content.

Customer Service Automation

Deploy intelligent agents that can understand customer inquiries, access relevant information across systems, and provide accurate responses or execute appropriate actions.

Complex Workflow Orchestration

Coordinate end-to-end processes across multiple systems and departments, making decisions at key points based on business rules and AI-driven insights.

Fraud Detection & Prevention

Monitor transactions and activities in real-time, identifying suspicious patterns and automatically triggering appropriate responses or escalations.

Intelligent Data Analysis

Analyze large volumes of data from multiple sources, identifying trends, anomalies, and insights that can drive business decisions.

IT Operations Automation

Automate complex IT tasks such as incident management, system monitoring, and resource provisioning with intelligent decision-making capabilities.

Our Implementation Approach

1

Process Assessment

We evaluate your current processes to identify opportunities for intelligent automation, considering complexity, volume, and business impact.

2

Solution Design

Our experts design a tailored intelligent agent solution that combines the right technologies to meet your specific requirements.

3

Development & Training

We develop and train your intelligent agents, incorporating machine learning models and business rules to enable effective decision-making.

4

Integration & Testing

We integrate the intelligent agents with your existing systems and thoroughly test their performance across various scenarios.

5

Deployment & Monitoring

We deploy your intelligent agents and implement monitoring systems to track their performance and identify opportunities for improvement.

6

Continuous Improvement

We provide ongoing support and enhancement services to ensure your intelligent agents continue to learn, adapt, and deliver increasing value.

Tunabear Assistant